HSL customer service

While product and process quality are a given, they are not the only things that are crucial for complete and long-lasting customer satisfaction. The quality of consulting and service is equally important.

Constant and close communication with our customers forms the foundation in all phases of the project and beyond – through intensive training and swift service.

Our range of services for a successful partnership:

Consulting and conceptual design
Problem assessment
Requirements analysis
Requirements specification / functional specification
Process consulting
Conceptual design
FEM analysis
Development and construction
Project planning
Concept development
Layout design
Construction
PLC programming
CAD, 3D modelling
Production and installation
Production (milling, turning, grinding)
Surface treatment (hardening, nitrating, burnishing, varnishing)
Mechanical installation
Switch cabinet installation
Electronic installation / assembly
Documentation and testing
Continuous testing / functional testing
Installation instructions
CE marking
Training documents
Hazard analysis
Commissioning
Free delivery
Assembly and installation
Commissioning
Staff training
Software adaptation and process optimisation
Service and support
Warranty
Maintenance at intervals
Servicing SLA
Spare parts supply